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Frequently asked questions
Each subscription covers ongoing IT support, regular updates, and optional Smart Home maintenance. Prices start at €49/month, with flexible packages for private users and businesses.
Yes. You can cancel at any time before the next billing cycle. Refunds are not issued for partially used months, but access continues until the end of the paid period.
Consulting sessions start at €90 for 60 minutes, with 90- and 120-minute options available. You can book online at your convenience and reschedule with at least 24 hours’ notice.
If you are dissatisfied or technical issues prevented your session from taking place, we offer full or partial refunds on a case-by-case basis. Please see the refund policy for more details.
Diagnostics are done securely online by our specialists. The cost is €59 per session, which includes a full system check and issue analysis.
We need your valid license or purchase confirmation. Setup starts at €69, and we handle installation, activation, and compatibility testing.
Yes, we consolidate data from ads, websites, and platforms to deliver actionable insights. Analytics packages start at €129/month, with custom options available.
Smart Home services are available on-site or remotely. Setup starts at €89 and includes full configuration of your devices and systems.
These plans cover proactive updates, security checks, and system tuning. Prices start at €39/month, and services are delivered remotely.
Anyone! Our courses are great for beginners and professionals alike. Webinars start at €49/session, and certificates are provided upon completion.
We accept credit/debit cards, PayPal, and SEPA bank transfers. All transactions are securely processed via encrypted gateways.
Yes. If the service was not delivered within the promised timeframe or you are dissatisfied, you can expect a refund under our 7-day satisfaction guarantee, depending on the category of service. Find out more in the refund policy.